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Cashier Terms and Conditions

All participants of acknowledge and agree to the following:
  1. DuckPoker will make all reasonable efforts to ensure that deposits and withdrawals are processed in a timely manner.
  2. DuckPoker shall not be held liable for damages arising from any claim of delay or loss as a result of invalid, incomplete, or erroneous personal or financial data provided by the player during a deposit or withdrawal request.
  3. DuckPoker shall not be held responsible for delays in the banking networks, processing/processor failures, or third party actions in the processing of funds that may result in delays, reprocessing, or reversal of transactions or the seizure or freezing of funds, nor will DuckPoker be liable for any actual or consequential damages arising from any claim of delay or seizure.
  4. Per applicable money laundering legislation all players may be required to provide personal documentation such as Government issued ID, utility bills and bank statements upon request in order for deposits or withdrawals to be processed.
  5. Any non-processed withdrawal will be refunded to the player’s account in the currency or amount debited from the account balance with the original  withdrawal request before currency conversion took place.
  6. DuckPoker shall not be held responsible for any loss due to changes in exchange rate. Exchange rates are updated daily and players are responsible for checking applicable rates in our Cashier before completing transactions which involve currency exchange.
  7. The exchange rates offered are calculated using the current mid-market exchange rate provided by Reuters, plus a margin of 1% which will be waived, as long as the funds are used solely to play the games, not for currency mspeculation or any other purpose.
  8. DuckPoker reserves the right to retroactively apply the full 1% (one percent) margin to the exchange rate calculated at the time of the original transaction if  it is suspected that currency conversion transactions are being made for purposes other than play.
Licenses & Trust
Copyright © 2013-2016 All rights reserved. Bruckhal Services Limited, 77 Strovolos Av., Strovolos Center, Off. 201, 2018 Strovolos, Nicosia, Cyprus.